Terms & Conditions

  1. To confirm any bookings we require a minimum deposit of one nights accommodation (non refundable) and can accept payment by credit/debit card with the card holders name & address or by cheque in (£) sterling which must be received within 7 days of booking to confirm reservation.
  2. Once a booking is confirmed a contract is entered into by both parties and any cancellation or amendments are subject to the following charges.
  3. Cancellation: – If you cancel more than 48 hours prior to arrival we reserve the right to charge for your first nights accommodation.  Less than 48 hours prior to arrival time you may be charged up to the full value of your booking. We shall endeavour to meet any amendments requested to a booking and keep the cost change to a minimum. We would advise you to purchase suitable travel insurance that would cover any cancellation charges incurred.
  4. We operate a minimum stay policy all year round of 2 nights at the weekends or 3 nights over bank holidays. Any special rates on offer do not apply for bank holidays.
  5. For the comfort of other guests, we regret that we do not accept pets or any group bookings including any part of ‘Hen’ or ‘Stag’ weekends.
  6. Check-in times for any booking, is between 12.00pm and 6.00pm by appointment, unless otherwise previously agreed. If this cannot be bet met for any reason we shall treat the booking as cancelled and any deposits retained unless you contact us to inform us of the changes immediately.
  7. Check-out time is 11.00am. For any further information please telephone or email us and we shall be happy to help you.